Frequently Asked Questions
Everything you need to know about shopping with Ishva Shop.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.
How do I initiate a return or exchange?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, enter your order number and email, and follow the instructions to generate a prepaid shipping label.
How do I know which size will fit me best?
Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the most accurate fit.
What payment methods do you accept?
Ishva Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Can I track my order once it has been shipped?
Yes! Once your package leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress.
Are Ishva Shop products ethically sourced?
Sustainability and ethics are at our core. We partner exclusively with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials whenever possible.