Returns & Exchanges

At Ishva Shop, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase doesn't fit or meet your expectations, our dedicated team is here to ensure your exchange or refund is processed swiftly.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all Ishva Shop tags attached, ensuring the garments are in their original, unworn condition.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided in your portal confirmation and drop off the package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.